How your information is protected
Last updated October 23, 2026
Before you start work with Nexodus Clean we ask you for a W9, a photo of your identification, and the bank account you want to be paid into. That is a lot to hand over, and you are right to want to know where it goes.
The short answer is that the limits below are built into the system itself rather than written in a policy and trusted to memory. They apply to our own staff too.
How your documents and details are protected
You are about to share tax and banking information with us. Here is exactly who can see it.
Your bank details are sealed
Your routing and account numbers can be opened by you and by a company owner, and by nobody else. The coordinators who assign your work and approve your pay cannot see them at all.
Your W9 and ID are held the same way
Your tax form, your signature and your identification are restricted to you and a company owner. No other provider can ever see your documents, and your documents are never shown to a client.
Location only when you clock in and out
We record where you are when you clock in, when you clock out, and the one moment you leave the site, so a visit you forgot to close can still be credited to you. That is three moments, not a trail. We do not follow you between visits and the app does not track you in the background.
You can take it all back
You can ask us to delete your account and your data from Profile and Settings at any time. Once a deletion is completed we stop contacting you, apart from records the law requires us to keep, such as tax records.
What we never do
- We never show your tax documents or your identification to a client whose site you service.
- We never show your banking details to another provider, and never to the coordinators who assign your work or approve your pay.
- We never sell your information, and we never share it for advertising.
- We never track your location between visits. While you are clocked in we note the one moment you leave the site, and your phone stops checking at that point. There is no trail and nothing is recorded afterwards.
If something looks wrong
If you think somebody else has been in your account, or you see a change to your pay details you did not make, contact us straight away at support@nexodusclean.com or (888) 871 6398. Every change to banking details is recorded, so we can tell you exactly what changed and when.
The full detail
This page is a summary. The Privacy Policy sets out everything we collect, why we collect it, who we share it with, how long we keep it, and how to ask us to delete it. The Terms of Use cover the working relationship itself.
